Airbnb refunds forum. So far neither of us has written a review.

Airbnb refunds forum Apr 23, 2019 · Assuming a Strict refund policy, when a guest shortens their trip (with advance notice) do you typically refund the full cost different or only 50% of it? As an example, I have a guest who booked June 4-7 but now wants t… Jul 9, 2023 · Hi, Do you know if AirBnB provides refunds easily for bookings made via gift card (AirBnB balance)? I am planning to book something using gift cards but want to confirm that refund would not be difficult with this payment method. Jun 30, 2016 · It’s flexible and is outlined as “Full refund 1 day prior to arrival” which to ME means that I shouldn’t issue a refund because this is 20 days post arrival. Feb 16, 2022 · Planning a future Airbnb stay, want to make sure you can get your money back? Read about the Airbnb cancellation policy & how it works in the era of COVID-19. Additional giveaways are planned. cities, counties, and zip codes on our site: City-data. We would like to show you a description here but the site won’t allow us. May 7, 2020 · Europe - AirBnB Cancellation & Refund - Per the AirBnB article published on May 1, 2020, AirBnB is giving refunds for reservations made before March 14, 2020 with a check-in date between March 14 May 13, 2025 · Refund amounts If a host cancels a reservation for any reason other than a disruption caused by the guest, the guest will automatically receive a full refund. It is free and quick. Refund Apr 3, 2022 · He originally asked about the deposit refund as I believe Airbnb had charged him for the entire stay. What is Airbnb’s Full Refund Policy? Feb 11, 2023 · The reason you don’t ever send money to a guest before you get paid is that some hosts have had guests ask for a refund from Airbnb, after the host has sent a refund, and some clueless Airbnb rep refunds them in full, so the host is out the money twice. If something gets in the way of your guest's good time, you can send them a refund during or after their home stay, service, or experience. A host giving a refund for a non-refundable booking just sets the precedent that the guests can book the non-refundable option for a 10% discount with no risk to themselves. Oct 25, 2017 · I agree. Happened to me 20 hours no A/c 50% night refund. It says that if you booked before the 14th and have a stay with a check-in date from the 14th on (through sometime in April), you will automatically get a full refund when you cancel. There are no reviews to worry about. Booking credit refunds Refunds for booking credit are subject to your host’s cancellation policy. Completely lost on what to do. Anyone have any word from Airbnb corporate? Apr 14, 2025 · Contact Airbnb Support: If you haven’t received any updates within a reasonable timeframe (e. Oct 15, 2023 · He was obviously trying to get a full refund from my Flexible Cancellation. AirBNB keep saying I have to go through the host, but the host won’t accept the partial resolution refund request etc. Nov 21, 2023 · Tyson Love’s Airbnb is a mess. If there’s a serious issue with your Airbnb home that your host can't resolve, we’re here to help. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. How much we refund depends on the severity of the Covered Issue and the extent of the impact Apr 20, 2021 · I just read on a local STR forum that Airbnb has stated verbally that their policy is to refund guests, entirely without penalty regardless of the host’s cancellation policy, IF the guests says they are cancelling becaus… Airbnb Refuses Hurricane Ian Refunds For Displaced Guests Airbnb guests displaced by Hurricane Ian's path have relied on their hosts to choose to refund them because the company's cancellation policy specifically excludes issues related to the storm season in Florida. I wrote back to Airbnb and asked if the guest had provided a death certificate. Sent me a few resolution requests. Airbnb typically has clear guidelines on what circumstances warrant a refund. If you cancel a refundable reservation, Airbnb will refund 100% of what you’ve paid. Subsequently, Airbnb contacted me urging me to agree to refund the full amount. And asked Airbnb to make a note of this in case of a poor review. I assume you already confirmed there were no bed bugs. Mar 15, 2020 · Hi, I have multiple guests asking for full refunds due to COVID-19. I told Airbnb of all the actions I took, and I did not want to refund. Scared of spiders, needing her husband to do things for her. There are some conditions you need to meet in order to make the claim for a refund. Mar 25, 2020 · Travel Tips & Trip Ideas - vrbo/airbnb refunds - For those of you dealing with VRBO and trying to cancel and get a refund: I just got off a chat line with a CS rep. Maybe your host can’t fix it, but they’ve agreed to give you a small refund to make up for the inconvenience. Airbnb’s official global host forum Dina951 Level 4 Sarajevo, Bosnia and Herzegovina Aug 16, 2022 · Search the forum about how to do the 14 day review (if he doesn’t review you). If the money she (or rather, her husband) is trying to get out of you is less than $500 Jul 21, 2021 · Should i just refer them to airbnb, stating that I don’t have their money yet and that airbnb handles cancellations and refunds, and when airbnb contacts me, then possibly offer to refund any rebooked dates (which there probably won’t be any but might make me seem more understanding)? Yes. We'll notify them right away, and process the refund within 48 hours. Verify the legitimacy of the overpayment and follow Airbnb’s guidelines on refunds. Airbnb gave him a full refund of the remaining nights and 20% off for the two nights he stayed. In this article, we will share insights on what circumstances a guest will get a full refund and how to initiate the process. The pictures posted by the host did not match the property. If guests can cancel for free, they can continue making speculative reservations that they cancel before the deadline. But it was such a recent booking so that doesn’t seem fair… I have had similar issue and now seeing Airbnb is a scam, they emailed me I would get a refund, have all documentation via their messenger service with host that he would give me a refund as I had to check out due to unlivable conditions, not able to sleep due to construction above us. After that, 50% refund up to 7 days before check-in. Refunds prior to check-in For homes and experiences: Go to Reservations, select a reservation and click or tap Send or request money. Airbnb will generally convert the guest's original payment into a booking credit to facilitate immediate rebooking, but guests can Hello all, I am in the same airbnb scam aka boat aswell. The home was damaged and dirty. My story started with making the wrong booking and then having the option of a cash refund or a credit note (booking credits). Backstory, if helpful: the power went out at our re… Overview In general, cancellations and refunds for Airbnb reservations are governed by the listing’s cancellation policy. Keep in mind what you have in you amenities that may be Covid19 affected like pool or hot tub. Never. If you really want to be a saint, you can refund any nights (minus Airbnb fees) that are re-booked by other guests Are Airbnb Bookings Refundable? Airbnb offers refundable and non-refundable reservations. if they want money back they must go to Airbnb and request the money. The man I spoke to on the phone told me a week ago that they would issue a full refund and also cover the costs of our hotel. Learn about strict, flexible, and moderate options, and how to handle guest refund requests. ” I reported the guest to Air when she shouted at my British Black cleaner “you are a liar! Go back to your country,” but Air said “this is the first time for the guest to be redflagged. So far neither of us has written a review. Anyone have any word from Airbnb corporate? Report inappropriate Aug 7, 2019 · They requested a refund after they checked out on top of the $300 cleaning fee refund. Jan 30, 2022 · The old policy allowed guests to cancel up to three times a year with full refund of Airbnb fees. You may encounter a minor issue during your home stay that might warrant a request for a refund. Airbnb bookings are refundable if the guest cancels within the refund policy window. For services: After the reservation has been confirmed, you can refund your guest through the message thread by selecting Send refund and entering the refund amount. Apr 25, 2025 · Confused about the cancellation policy Airbnb uses? This quick guide breaks down the rules, refunds, and 2025 updates for hosts and guests. . The Feb 23, 2022 · They want 1. They didn’t demand a full refund. Over $68,000 in prizes has already been given out to active posters on our forum. I canceled an AirBnB in London with a check-in date of March 14th on either the 12th or 13th. Aug 22, 2022 · I am experiencing a very difficult guest for my third listing who just checked out few days ago. Don’t do it. Stuck with getting refunds on Airbnb? Our ultimate step-by-step guide is here to help you resolve them quickly. I just sadly decided to take Airbnb up on this for my reservation which was to start April 14, the last date they are currently offering it (changed from just 2 days ago). Feb 18, 2018 · This goes against their host guarantee. Such disagreements can arise due to host damages, refund requests, payments or guest experience. I doubt I will get anywhere, because the host is abiding by her policy but my issue is that the policy is over the top greedy and predatory. Guests could cancel a week before their stay & if the policy was moderate or flexible receive a refund of Airbnb fees. , after 7 business days for a credit card refund), don’t hesitate to contact Airbnb customer support. So when they went through the cancellation process, I received an email from Air BnB like this: Hi Linda, Unfortunately, your guest Carolina had to cancel reservation HMAPWZRYMJ. We advised that Airbnb would return any applicable deposit. Here is what Airbnb says about it: If the guest arrives and decides to leave early, the nights not spent 24 hours after the official cancellation are 100% refunded. Let her fight it out with Airbnb if necessary. Our properties are on an island (tropical weather), therefore a cockroach entering the house is not unheard of, although we haven't had any complaints whatsoever this year. No Mar 8, 2021 · Looking at your screen cap, that refund is coming from you. All the guests spent a large proportion of the night in their nightclothes on the pavement outside. Aug 11, 2024 · If it were me, I certainly wouldn’t offer her a refund. That ends all discussions about refunds. May 26, 2018 · Airbnb sends me a message about her request to shorten her stay, and I refund a night - I did not have to but at this point I detect a more “complicated” guest, so I think, ok, let her have it. Based on your statement your cancellation policy is Flexible. Whatever you do, do NOT refund a non-refundable booking. Navigating Airbnb’s refund policies is essential for hosts to protect their earnings while maintaining guest satisfaction. Only hosts in mainland China are instructe… Sep 3, 2022 · The guest agreed to the conditions. Short version: After passing on their initial offer to only refund most of what I had paid in advance for an upcoming stay, after a little prodding, Booking credit refunds Refunds for booking credit are subject to your host’s cancellation policy. Oct 7, 2024 · If a guest claims to have overpaid and requests a refund, take your time to investigate the situation before issuing a full refund. Airbnb just changed thier extenuating cancelations policy for no fees due to covid19 only to June 15th and it was Up to May 31 since February. I’d recommend checking your Reservation Details page and the payout summary — it usually explains why the refund happened. I. Jul 2, 2025 · That said, Airbnb sometimes makes exceptions and issues refunds beyond the policy (for example, due to extenuating circumstances), and in those cases, they may reduce your payout. From your feedback, we understand that many Hosts aren’t familiar with the policy, and our update raised more questions than Jun 1, 2015 · From what I’ve read, AirBNB is very pro-guest, particularly when it comes to weather related incidents and I’ve seen instances where they urged the host to refund money even though the guest could still access the property (in the instance of recent Texas flooding). There are multiple other posts here outlining issues with utilizing gift cards but I think I've found a unique problem when it comes to receiving a refund for them. I have a condo rental through VRBO owned by people who live on Maui, I also have another rental for a house up country owned by people who live on Maui through Airbnb, neither of them will refund my money for the two-week trip in September. Mar 11, 2020 · On Tuesday, Airbnb updated its policies to offer hosts more tools to grant refunds and, in turn, allow guests to postpone travel plans. Our cancellation policy gave them half refund. Aug 12, 2020 · Just saying—Airbnb will refund 50% of the rental for each day without an amenity if the guest reports it. g. Get an Airbnb for every kind of trip → 8 million vacation rentals → 2 million Guest Favorites → 220+ countries and regions worldwide The service fee is refundable for home stays as long as all of the criteria are met. Curious for those who had travel plans within the next month to Napa Valley, has Airbnb refunded 100%? We have reservations the first week in Nov in Napa and the host keeps messaging us that things are clearing up, but we are concerned about the area and air quality. It’s in the TOS. I don’t understand how the AirBNB can’t intervene to make this right. WE as hosts never give refunds. When this Policy applies, guests can cancel their reservation and receive a refund, travel credit I canceled an AirBnB in London with a check-in date of March 14th on either the 12th or 13th. Hosts will learn why guests may request a refund, how to issue a refund, and ways to avoid refunds in the first place. Every home booking comes with AirCover for guests. I wanted to know what I hadn't I rent my home and I want to do whats right for people, but we have our cancellation policy set for "Firm" Cancellation policy: Full refund for cancellations up to 30 days before check-in. Worse, the company will only refund $14 of his rental fee, even though he bought cleaning supplies and cleaned the rental himself. If you even reply to the guest at all, tell them to go through Airbnb and, as others have correctly pointed out, Airbnb has their money, not you. Did this article help? Understanding how Airbnb’s refund policy works will illuminate your frustrations about getting your money back. But until they do, as long as you list your property on Airbnb you are stuck with their policy. Guest reaches out today March 4, change of travel plans, can she have a full refund. I’ve also read, several times, of guests making up some issue in order to get their $ back on non-refundable, and Airbnb refunding them, so it’s no guarantee you’ll be paid in full. e. One guest raised a support ticket five times with Airbnb. When this host refused to do so, AirBNB stepped in and decided to refund the money to the guest. they are going to subtract that money from subsequent payouts until they’ve recaptured all $1741. Access the Airbnb Help Center for customer service and assistance with your account, bookings, language settings, and more. Understanding when refunds are required, how to handle disputes, and what protections Airbnb offers can help you manage cancellations and unexpected issues effectively. Mar 11, 2022 · How so? Whether Airbnb refunds its service fees to the guest has nothing to do with hosts. Hi folks, I've just got three emails saying I'm getting small refunds (eg £3 to £4) on three different Airbnb bookings which all took place without any problem at least a couple of years ago. Apr 2, 2020 · Hello all, What proof did people use to get the full refund? Trying to get my money back but having troubles. I also remind them that they can talk to AirBnB directly about refunding the taxes and service fees on that amount since AirBnB will just pocket it all when they don’t have to submit taxes…. Airbnb bookings are refundable under What is Airbnb’s refund policy? Airbnb allows you to receive refunds if you experience travel issues, if key amenities or features are missing, the accommodation is not clean, or not as described. In my case my kitchen is not listed on Airbnb anyway. Mar 5, 2024 · Guest books on 1 March for 23-27 March (so, spanning a weekend). My friend I’m traveling with had our other reservation with Vacasa. At midnight the fire alarm sounded. We have firm cancellation policy so in theory we don’t have to refund anything. Remove them from your amenities list or fully disclose well in advance of Aug 11, 2024 · If it were me, I certainly wouldn’t offer her a refund. He was right, the furniture was rusty, but we replaced everything immediately and tried to resolve every issue as quickly as You’ll need to start a request to cancel your reservation within 72 hours of finding a problem to be eligible for a refund. Mar 7, 2017 · Based on my personal experience as someone who was in the guest's shoes (when I was at a resort), a 10% discount/refund really doesn't help. My studio remained vacant, and I was not able to get any replacement last minute bookings. Is this forum strictly for Airbnb questions? We are super hosts in Airbnb. This guest booked a full month stay about a year ago. If you’re eligible for a refund for a home stay or service or experience, we'll initiate your refund as soon as you cancel, but how long it takes for you to receive the money depends on your bank or financial institution. Requesting Airbnb’s mediation takes place in the resolution center within 60 days of Dec 14, 2024 · However, the refund receipt states that it's sent to my bank account with the correct last 4 digits with the ACH payment method not on my account, but AirBnB's system continues to tell the reps that it failed and that I need to contact Chase and Chase tells me that a refund wasn't even attempted. In the rare circumstances that large-scale events prevent or legally prohibit completion of a reservation, the Major Disruptive Events Policy (the “Policy”) may apply. Navigate Airbnb cancellation policies with confidence. We would get 50% back if we cancel up until 7 days prior. S. " Mar 19, 2021 · Airbnb Gift Card/Credit Problems PSA to hosts and guests alike: do NOT buy Airbnb gift cards for yourself or your friends as Airbnb has some terrible policies regarding their use. If guests book with a host who has a strict cancellation policy and then can get a refund without going through Airbnb’s process, they will expect the same of other hosts. This was the first guest out of 100+ who found so many issues. Anyone have any word from Airbnb corporate? Aug 12, 2020 · Just saying—Airbnb will refund 50% of the rental for each day without an amenity if the guest reports it. If it’s a non-refundable reservation, Airbnb keeps the money to help pay for its services. If we determine that a Covered Issue other than a cancellation has disrupted a service or experience, we will provide a full or partial refund. That is the 13% HST we charged for the government just like any other goods and services sales tax here in Ontario. Aug 10, 2022 · To get a refund from Airbnb, you should make your request before your stay begins — otherwise, head to the Airbnb Resolution Center online. Apr 9, 2025 · We are your Airbnb Hosts forum Oct 29, 2019 · They have to cancel. At least confirm the claim of folliculitis (“hot tub rash”) before giving a refund. Already have noice that the money has been sent to my paypal account. He called Airbnb and opened a case. Jan 24, 2023 · Thank you for the info. Review the host's cancellation policy on the listing. 2 days ago their answer to possible cancelation was to try to get her to buy a Jan 17, 2022 · A host's guide to Airbnb refunds. They kindly asked if I would consider a full refund. Jul 15, 2019 · As Airbnb’s content policy states that I shouldn’t provide details of any ongoing investigation, I purposefully didn’t mention the washer and that they’ve requested a refund. that’s a while other issues. Depending on when you cancel and the cancellation policy that applies to your reservation, you may get a refund of the booking credit that will be made available on your Airbnb account to use later. That’s for the guest to battle out with Airbnb. Only hosts in mainland China are instructed to give full refunds. Nov 27, 2016 · 12 hours before checkout (he stayed for 3 nights), airbnb customer service contacts me saying that the guest was asking for a 50% refund because he was having trouble getting home. Just be careful about any future booking from the same guest. AirCover for guests provides support if your host cancels prior to check-in, you’re Airbnb encourages amicable dispute resolution between guests and hosts through their message thread. The reservation was non refund… Apr 26, 2025 · Hello, had several issues with my reservation which cause my to abruptly leave my booking. The email address they come from Nov 27, 2016 · 12 hours before checkout (he stayed for 3 nights), airbnb customer service contacts me saying that the guest was asking for a 50% refund because he was having trouble getting home. I’ll try to make some sense of it, and it may help- the problem is, none of that really works for me, as taxes in Mexico are handled in a very weird way, which even my Mexican accountant is a bit bamboozled by, even though she handles lots of Airbnb hosts’ taxes and manages a couple herself. Unfortunately, you need to call them again. Dec 7, 2021 · I usually tell guests that the refund will take usually up to 30 days for it to be sent. The refund amount is really minimal and something I was willing to pay for the "EXPERIENCE" - I would have preferred if the resort made an effort to "make up for" the disappointment rather than refunding 10%. Apr 14, 2020 · Lots of threads on refunds from airlines, I have not seen one yet specific to Airbnb, and wanted to share my own experience in the past few days. The reservation was non refund… Jul 18, 2019 · A couple of days after check-out, I got an Airbnb refund request from her demanding me to refund her the “occupancy taxes and fees” she paid. When the two parties fail to reach an agreement within 72 hours, one of them can request mediation by Airbnb. Nov 28, 2023 · Review Airbnb's policies and ToS regarding refunds, particularly for cleaning fees. My dad was once booked into a well-known hotel chain place in an equally well-known city for a night. Brian_R170 December 8, 2021, 1 Jul 4, 2024 · No refund. I would assume you got your payout already, in which case Airbnb is going to do clawbacks from future reservations. So Curious for those who had travel plans within the next month to Napa Valley, has Airbnb refunded 100%? We have reservations the first week in Nov in Napa and the host keeps messaging us that things are clearing up, but we are concerned about the area and air quality. Ian, which landed Est. Tell them that Air handles all money matters and that refunds are out of your hands. Mar 28, 2024 · As part of our ongoing efforts to support travelers, we are introducing updates to our Extenuating Circumstances Policy, including renaming it to the Major Disruptive Events Policy. Right now if I canceled, I would be charged cancel fees of $325 total Feb 6, 2025 · What happens if a host cancels before check-in If a host cancels a reservation prior to check-in, their guest is entitled to a full refund, and where appropriate, Airbnb will help the guest find a similar place, depending on availability at comparable pricing. Jul 31, 2019 · I would say NO REFUND (@Barns). reading time: 2 minutes muddy October 7, 2022, 4:00pm 2 Getting an Airbnb refund seems to be a common thing to try for these days for the most minor problem. Aug 23, 2017 · I just received a half refund request from the guest after they checked out for 11 days. For Mexican taxes, Airbnb charges the guest 16% VAT and 4% occupancy tax If you need to cancel because a large-scale event at your destination prevents completion of your reservation, we can help. Eventually I had to block her from wasting my time. It’s based on how you paid, when you paid, and where you live. 5-2 nights refunded. Is that fair compensation for a dirty rental? Question I recently rented a home for three nights through Airbnb in Jacksonville, Fla. Jul 4, 2022 · If you are going to refund an Airbnb guest for any reason, don’t do it until you have their money in your bank and you’ve made sure they aren’t in your rental. Nov 12, 2019 · These were given after we had refused to give guests discounts or refunds because, in both cases, their claims were completely unfounded and denied by Airbnb following their investigation. May 31, 2022 · Please register to post and access all features of our very popular forum. com. You might also want to talk to Airbnb about this person’s review and having them agree to remove. I know exactly what I’d say to her (!) but I understand your concern but I doubt any escalation would hurt your listing. Find out more about what is needed to receive a refund. Support Help Center AirCover Anti-discrimination Disability support Cancellation options Report neighborhood concern Hosting Airbnb your home AirCover for Hosts Hosting resources Community forum Hosting responsibly Airbnb-friendly apartments Join a free Hosting class Find a co‑host Airbnb Newsroom New features Careers Investors Gift cards Apr 20, 2022 · He wrote me a message asking me to refund the full amount because the trip had been canceled because of a death in the family. May 10, 2024 · Hey all – Quick question: should I refund our current guest for one night now or after her 3 night stay is complete and she’s checked out? She checks out on Sunday. Aug 14, 2017 · Cockroaches and refunds We have a guests staying for about 2 weeks, half way through their stay they are complaining that there are cockroaches in the house. What a wuss though. 17 hours ago · What to do when Airbnb refuses a refund despite extreme noise and misleading listing? 3 hours ago Karolis13 Level 1 I'm in a battle with Airbnb currently, trying to get a refund. Indeed, payments are kept by Airbnb and sent the second day after check-in if you didn’t opt for delayed payments for having less commission on payments. I discovered in the Guest refund Policy that a guest can only get a refund if the listing is misrepresented or lacks promised facilities. All our guest (Direct, AirBnB, Booking) receive a message with a link to a travel insurance after booking. With Border issues, I’d Jul 15, 2020 · I canceled an Airbnb booking for England (offering to let the host use the deposit for credit against a future stay, since we LOVE the place, but she gave us a full refund) and Airbnb even refunded their part of the deposit, since we chose the Covid-19 cancelation category. Dec 5, 2023 · Hi @Russ474 a s an Airbnb host, you have the flexibility to issue a refund to a guest who cancels their reservation due to an emergency, even if your cancellation policy would typically not allow for a full refund. Apr 8, 2022 · Hi everyone, We value the feedback about the rebooking and refund policy that we’ve heard from Hosts in workshops, here in the Community Center, and across Host Clubs. Spark February 16, 2023, 11:34pm 12 JJD: Nov 12, 2024 · Airbnb don’t like it at all when you agree to refund, the guest for sure will be partially charged if she doesn’t cover herself with a proof of an exceptional reason. What is AirCover for guests? If there’s a serious issue with your Airbnb that your host can’t resolve, we’ll help you find a similar place, depending on availability at comparable pricing. Had I read all the negative comments beforehand I wouldn't have chosen to go with Airbnb. I contacted Airbnb in regards to the policy and I was told that is it hosts discretion to give a full refund. Mar 13, 2020 · Hi, I have multiple guests asking for full refunds due to COVID-19. However, my first guest cancelled this morning and was given a full refund. She said, “I should request full refund, but half will settle me. Airbnb claims that we have violated some Airbnb hosting standards. Jul 21, 2021 · Should i just refer them to airbnb, stating that I don’t have their money yet and that airbnb handles cancellations and refunds, and when airbnb contacts me, then possibly offer to refund any rebooked dates (which there probably won’t be any but might make me seem more understanding)? Yes. Smart travelers have cancelation insurance, stupid ones loose their money. You can buy test kits that detect the presence of Pseudomonas bacteria. It will reward hosts who are willing to be flexible on refunds by giving their listings more visibility and scrapping the 3% fee it typically charges. Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires. Well, ON the 14th AirBnB issued their COVID-19 policy. Detailed information about all U. If a similar place isn’t available or you’d prefer not to rebook, we’ll give you a full or partial refund. Let Airbnb handle any cancellation and request for refund. Jun 10, 2018 · Hi, I'm trying to understand a strict-flexible cancellation policy which states: "For a full refund of accommodation fees, cancellation must be made within 48 hours of booking and at least 14 full days prior to listing’s local check-in time (or 3:00 PM if not specified) on the day of check-in. And I panicked. Jul 9, 2022 · I told her to cancel her trip on the airbnb site which would open up my calendar, and that if I was able to rebook that time, I would refund her via the resolution center. This guide covers everything hosts need to know about Airbnb refunds, from guest-initiated claims to Nov 28, 2020 · This was a direct booking where we were paid a 50% deposit. Jun 14, 2020 · Tell the guest to file an EC claim with Airbnb. Remove them from your amenities list or fully disclose well in advance of Jun 6, 2025 · This wikiHow teaches you how to request a refund for an Airbnb reservation before, during, and after your stay. Jun 4, 2020 · Europe - AirBnB Cancellation & Refund - Per the AirBnB article published on May 1, 2020, AirBnB is giving refunds for reservations made before March 14, 2020 with a check-in date between March 14 Aug 21, 2022 · The next day he checked out, and I don’t know if he left the island or if he checked in to a different place. Jul 18, 2019 · A couple of days after check-out, I got an Airbnb refund request from her demanding me to refund her the “occupancy taxes and fees” she paid. On-site property fee refunds May 1, 2020 · I have airbnb bookings in Italy from June 17th to July 1 that I will be cancelling. I saw a post on reddit where the poster said to scan the obituaries of a local newspaper and provide one to get a refund. If the money she (or rather, her husband) is trying to get out of you is less than $500 A safe place to share ideas, experiences, and resources for aspiring, current, or former airbnb hosts. Feb 16, 2023 · And there are guests who will try to demand a refund regardless of what a host’s cancellation policy is. Today, I received an email request $300 refund. For the last 3 weeks we've been in contact with AirBnB, provided them proof of everything including hotel receipts and time stamps. I took photos to show how clean the place was and sent them to Airbnb but I agreed to the full refund without admitting any liability as a “goodwill gesture “. Answered! Jan 12, 2023 · I told Airbnb not to provide any refund and Airbnb declined their refund request. The Nov 25, 2021 · And we think it would be great for Airbnb to offer it and to stop giving refunds left and right for things outside our control. urzmjc ecbue otigckq szxq omiu mwxhyog gwkfmogq tcbsh gnyuj fbhd dvte annqa zvig mnxdve gbkikkk